Bad Food Hygiene at Chopsticks Beirut City Center

I have always been picky at choosing restaurants with good reputation and clean environment and boy did i get this one wrong.

I visited Chopsticks at Beirut City Center on Sunday the 7th July 2013 at 7:00pm, the group in front of me ordered their food and after stuggling to choose something, they took their beeper and went to sit down waiting to be paged.
I placed my order for myself, my family and my parents and walked and waited at the pickup desk.

the order of the group in front of me finished and they picked it up and went back to their seats.

Two minutes later the male customer came back and informed the employee at the till that he didn’t like his order and wanted to change it.

To my shock, the employee ( tall guy with a pony tale) said yes, and emptied the customers plate back onto the prepared food dish that is waiting to be served to customers.

when i saw what happened and pointed it out to the other employee that was preparing the trays, he smiled and answered: “we normally ask customers if they have eaten from the plate and if not we will return the food”

1- i was standing there and no one asked the customer if he ate from the plate.
2- the customer said he didn’t like the food,,,,well that means he tasted it or touched his food in the plate.
3- the 2nd employee played it down like it is usual practice to return used food to the trays.
4- i could see that they informed some supervisor, and pointed me out, but no one came to talk or apologize.

Do these employees get food and hygiene training????????


Jul 20 | Favorites, Restaurant/Bar | 3 Comments  Share

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